MELVIN
HEYWARD
(215)
247-3829
heywardm@email.com
PROFESSIONAL
HIGHLIGHTS
Licensed to sell Life Insurance and Fixed Annuities.
Proficient in WordPerfect and Lotus 1-2-3.
A hands-on professional with a proven record of success;
An experienced team player,
brining enthusiasm and energy into group efforts;
Excellent customer relations and interpersonal skills;
Articulate and creative, offering innovative and practical solutions;
Able to direct and lead others to produce desired results.
PROFESSIONAL
EXPERIENCE
Assistant Manager
Assist with the overall daily management of the department
Supervise and train five employees; prepare performance evaluations
Determine loan eligibility for first and second mortgages
Verify the validity of application data
Review and approve applications for life insurance, personal loans,
commercial and retail financing
Accurately post payments to customer accounts
Follow-up on delinquent accounts
Solicit new business from current and former customers
CRW FINANCIAL
Collection Representative
Utilized collection procedures to obtain payments from
customers for past due credit card accounts,
medical bills and mortgage accounts
Prepared and generated collection letters
Monitored and set-up payment plans for customers
UNITED STATES DEPARTMENT OF LABOR
Claims Interviewer
Interviewed claimants during the initial unemployment intake process
Record written statement from employers regarding the claimant
Determined unemployment compensation benefit eligibility
Assisted claimants to find new employment opportunities;
set employment interviews.
MILITARY EXPERICENCE & TRAINING
United States Marine Corps
Aviation Clerk (Beufort, SC)
Aviation Administration Program (Meridian, MS)
Engine Comprehensive Asset Mangement Program (Jacksonville, FL)
Technical Publication Library Program (Cherry Point, NC)
Webmaster